Why might an encounter be transferred to an administrative workqueue?

• A. To remove it from the system entirely.
• B. Due to successful processing without errors.
• C. For timely handling issues or escalation needs.
• D. To initiate additional auditing processes.

Answer: (C)

An encounter might be transferred to an administrative workqueue primarily for the purpose of addressing timely handling issues or escalation needs. When certain cases or encounters encounter complexity, discrepancies, or require follow-up actions, they may be placed in an administrative workqueue to ensure that they receive the necessary attention from administrators or supervisors. This transfer allows for effective management of cases that may need decisions or actions that go beyond standard processing, thereby ensuring that nothing is overlooked and that any potential issues are resolved promptly.

This option highlights the practicality of managing workflows within the system, ensuring that all encounters are tracked and escalated appropriately, while preventing delays that could impact patient care or administrative efficiency.